Privacy Policy

Field Force Location Application

If you choose to use the Field Force Location Application (“Service”), then you agree to the collection and use of information in relation with this Privacy Policy. The personal information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is adopted by Banglalink to address the concerns regarding privacy of the information/data shared by authorized employees, field staff, distributors, contractors, retailers, and other authorized users to support workforce management (“Users”):

  1. 1

    Personal Identification information of the Users are collected by Banglalink only when voluntarily submitted by the Users and permit Banglalink to use that information for providing services opted by the user. Banglalink shall take all reasonable steps necessary to ensure that Users data is processed securely and in accordance with this Privacy Policy and applicable law.

  2. 2

    The Service has implemented processes designed to protect User information and maintain security. It is the User's responsibility to protect the security of their login information. Banglalink's servers are located in secure server environments. Firewalls and other advanced security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintains data accuracy, and ensures the appropriate use of data.

  3. 3

    By using the Service, you expressly and unconditionally consent to and authorize Banglalink to collect, process, store, use, and disclose any and all information about you, your Service account, and your application and service usage — including your personal information, device data, and location data, for the purposes of providing, operating, managing, and improving the Service, workforce management, and any other purpose reasonably connected therewith, and to transfer such information to Banglalink group entities, service providers, and other third parties as reasonably required for these purposes, in each case in accordance with this Privacy Policy.

  4. 4

    Banglalink intends to provide services in Bangladesh; accordingly, this Privacy Policy and Banglalink’s collection, use, and disclosure of user information, is governed by the laws of Bangladesh. Banglalink does not represent or warrant that the Service is appropriate or available for use in all jurisdictions. If Users choose to access or use the Service from outside Bangladesh, they do so on own initiative and solely at their own risk. In that case, the User acknowledges that the Service is subject to the laws of Bangladesh and consents as to the transfer of User Information to Bangladesh, which may provide a different level of data security than in the country in which user is located and user waive any claims that may arise under the laws applicable at their location outside Bangladesh.

  5. 5

    The Users acknowledge and accept that electronic format shall be deemed an acceptable means of communication for the purposes of this Privacy Policy. By subscribing to the Service, the User agrees to the terms and conditions contained in this Privacy Policy and consents to the disclosure of user information in the manner contained herein with Banglalink and to third parties.

  6. 6

    Banglalink may amend, change or update the Privacy Policy at any time without notice. Users continuation of use of Service confirms user’s acceptance of Privacy Policy, as amended. If User does not agree to changes to this Privacy Policy, as amended, user must stop using the Service and notify Banglalink. Please review Service Privacy Policy from time to time.

 

What Is Collected

The FFL App collects only the data required to provide the Service, including:

  • Employee/User profile information;
  • Device details;
  • Location data;
  • Timestamps;
  • Attendance/check-in records; and
  • Task/activity data, wherever applicable.
Data Retention

Data retention is governed by Banglalink's data retention policy. Currently, location data is retained for one (1) year; however, this retention period is subject to change based on Banglalink's business, operational, or regulatory requirements. The retention of all other data collected through the Service is governed by Banglalink's applicable data retention policy.

Log Data

We want to inform you that whenever you visit the Service app, we collect information that your browser/device sends to us that is called Log Data. This Log Data may include information such as your computer's/device’s Internet Protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. It shall also include in-app activity including but not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc. This information is used to help diagnose technical problems, administer the site, and improve the quality and types of services delivered.

Cookies

Cookies are files with small amount of data that are commonly used as anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collect information and to improve our services.

Location Permission

We collect information about your location when you use the Service upon obtaining consent from you, which helps us offer features like locate the Banglalink Store near you and to ease the process of complaint lodging. Please note the types of location data we collect depend in part on your device and account settings. You may choose to amend your location settings, from your device, at any given time.

Interpretation

For the purposes of these Terms, the terms “you” and “your” shall refer to both the User and its assigned POC and the terms “we” and “our” shall refer to Banglalink.

Contact Us

Any further assistance regarding this tool, please contact with your designated CAM/ERM.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at b2bsupport@banglalink.net.